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Cluster 1 Summary:
• N = 11
• AI Adoption: Cluster 1 represents those less advanced in AI adoption, with a higher share reporting "Not yet started adopting AI" (36%) or "Minimal AI adoption" (36%).
• AI Impact: A significant portion (64%) believes AI will impact customer engagement in the future, though the immediate influence across domains is low. Many respondents are unsure about AI’s potential, particularly in remote work integration (55%).
• Education and Training: A large number find training courses personally helpful, such as "AI-driven Project Management" (73%) and "Strategic AI Implementation" (82%). However, organizational alignment is less prominent compared to individual focus.
• Industry and Job Function: Respondents are concentrated in IT (36%) and Insurance (27%), with job levels ranging from entry-level (9%) to VP-level (18%). Smaller organizations with 10 or fewer employees (27%) are common.
• Distinctiveness: Cluster 1 is characterized by its nascent AI adoption and individual-centric interest in training, reflecting cautious optimism for AI's long-term role, Infographic illustrating Cluster 11's AI adoption data. Highlights include statistics on AI-driven project management and strategic AI implementation. Visual emphasis on training options and organizational perspectives. Infographic design uses blue and green color tones
